Products are eligible for exchange only if they are unused, unwashed, and in their original packaging with all tags intact. Exchanges will not be accepted for items that show signs of wear or damage after delivery.

Customers must request an exchange within 7 days of receiving their order. Requests made after this period will not be accepted under any circumstances.

Certain products such as innerwear, accessories, or custom-stitched garments are not eligible for exchange due to hygiene and customization reasons.

If you wish to exchange a product for a different size or color, please ensure the replacement variant is available. In case of unavailability, you may choose another product of equal value.

If you receive a defective or damaged item, please contact us immediately with photos and order details. Upon verification, we will arrange an exchange or replacement at no additional cost.

To initiate an exchange, contact our customer support team with your order number and reason for exchange. Once approved, you will receive detailed instructions for returning the item.

Customers are responsible for return shipping charges unless the product is defective or sent in error. Replacement items will be shipped free of cost once the returned item is received and inspected.

The exchanged item must reach us in its original condition with all packaging materials. Items received in poor condition will not be accepted or processed for exchange.

Customers can also exchange items directly at our physical store by presenting the original invoice and product within the valid exchange period. Store staff will verify the product condition before processing the exchange.

For any questions or assistance regarding exchanges, please contact our customer service team using the details below. We are happy to help ensure your shopping experience is smooth and satisfactory.